https://helpforum.sky.com/t5/Broadband/Connected-without-Internet/m-p/5202385#M549686 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4494287">@SophieWright</a>&nbsp;Is your internet down then, any device connected on a Wireless/Ethernet connection will show that when the Internet is down! See the link below about the lights first!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Sat, 31 Jan 2026 18:40:44 GMT JimM1 2026-01-31T18:40:44Z https://helpforum.sky.com/t5/Broadband/Connected-without-Internet/m-p/5202348#M549674 Connected without Internet Sat, 31 Jan 2026 18:02:12 GMT https://helpforum.sky.com/t5/Broadband/Connected-without-Internet/m-p/5202348#M549674 SophieWright 2026-01-31T18:02:12Z https://helpforum.sky.com/t5/Broadband/Connected-without-Internet/m-p/5202385#M549686 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4494287">@SophieWright</a>&nbsp;Is your internet down then, any device connected on a Wireless/Ethernet connection will show that when the Internet is down! See the link below about the lights first!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Sat, 31 Jan 2026 18:40:44 GMT https://helpforum.sky.com/t5/Broadband/Connected-without-Internet/m-p/5202385#M549686 JimM1 2026-01-31T18:40:44Z