topic Re: New equipment in Broadband

New equipment

Sarahham — Fri, 30 Jan 2026 13:24:35 GMT

I was supposed to recieve new equipment for my fibre broadband no new hub just one very small eternity that wont reach where it will be needed

Re: New equipment

caesarome — Fri, 30 Jan 2026 13:26:39 GMT

@Sarahham

Your post isn't very clear so what have you been sent ?

Re: New equipment

Daniel0210 — Fri, 30 Jan 2026 14:12:40 GMT

@Sarahham

Do you currently have the black Broadband hub? That apparently should be compatible with FTTP by using an ethernet cable, If current customers don't opt to add a WiFi Max subscription the cable (described as a conversion kit) is what is sent out.

Re: New equipment

TimmyBGood — Fri, 30 Jan 2026 14:48:53 GMT

@Sarahham wrote:

no new hub just one very small eternity that wont reach where it will be needed

'ethernet', I'd think.

Ready-made Cat5e ethernet patch leads are widely available online in assorted lengths and colours: Sky themselves won't supply anything other than the 'conversion kit' cable.