https://helpforum.sky.com/t5/Broadband/Broadband-box/m-p/5201541#M549483 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4603978">@ShxnnxnMatthews</a>&nbsp;</P> <P>&nbsp;</P> <P>What kind of 'broadband box'?</P> <P>&nbsp;</P> <P>With WPS it's a <STRONG>short</STRONG> press on the button of each device in turn.</P> <P>&nbsp;</P> Fri, 30 Jan 2026 13:43:27 GMT TimmyBGood 2026-01-30T13:43:27Z https://helpforum.sky.com/t5/Broadband/Broadband-box/m-p/5201448#M549450 <P>My broadband box won't connect to the WiFi. I have reset it. I have followed to steps on the sky website. My WPS button isnt working for me to compete the connection by holding it down. How do I get hold of an actual person as it keeps bringing me to automated robot responses that are not helping.&nbsp;</P> Fri, 30 Jan 2026 11:33:33 GMT https://helpforum.sky.com/t5/Broadband/Broadband-box/m-p/5201448#M549450 ShxnnxnMatthews 2026-01-30T11:33:33Z https://helpforum.sky.com/t5/Broadband/Broadband-box/m-p/5201541#M549483 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4603978">@ShxnnxnMatthews</a>&nbsp;</P> <P>&nbsp;</P> <P>What kind of 'broadband box'?</P> <P>&nbsp;</P> <P>With WPS it's a <STRONG>short</STRONG> press on the button of each device in turn.</P> <P>&nbsp;</P> Fri, 30 Jan 2026 13:43:27 GMT https://helpforum.sky.com/t5/Broadband/Broadband-box/m-p/5201541#M549483 TimmyBGood 2026-01-30T13:43:27Z