topic Re: WiFi down 30th Jan 26 in Broadband

WiFi down 30th Jan 26

Tds71 — Fri, 30 Jan 2026 11:55:19 GMT

Anyone else having issues ld1 area

As usual sky say there isn't an issue.

Re: WiFi down 30th Jan 26

GD1 — Fri, 30 Jan 2026 11:57:26 GMT

@Tds71 First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

Re: WiFi down 30th Jan 26

Tds71 — Fri, 30 Jan 2026 12:01:02 GMT

Yes I've done all that, that's why I put a post to see if anyone else is having issues. But thank you.

Re: WiFi down 30th Jan 26

Daniel0210 — Fri, 30 Jan 2026 12:16:47 GMT

@Tds71

The service checker doesn't necessarily disclose a problem immediately and there can be up to an hours delay before it picks up a lost connection which is why we tend to advise on trying it again later.

Re: WiFi down 30th Jan 26

Elantris — Fri, 30 Jan 2026 12:18:04 GMT

Yes, LD8 however it came back few minutes ago

Re: WiFi down 30th Jan 26

Tds71 — Fri, 30 Jan 2026 12:18:29 GMT

It's come back on now, but thank you.

Re: WiFi down 30th Jan 26

Tds71 — Fri, 30 Jan 2026 12:19:56 GMT

Same, thank you for commenting.

Re: WiFi down 30th Jan 26

Elantris — Fri, 30 Jan 2026 15:48:40 GMT

On and off 🥴