NO ENOGNEER CAME OR CALLED FOLLOW UP CANCELATION JOKE OF A COMPANY

Jude38 — Thu, 29 Jan 2026 13:13:58 GMT

I WISH TO CANCEL MY SKY HUB INSTALLATION 29/1/26 ORDERED ON THE 8TH JANUARY 2026 ..ENGINEER MEANT TO BE HERE ON THE 21ST JANUARY 2026 SAID HE LEFT VOICEMAILS ETC LIES I WORK FROM HOME AND TAKES CALLS EVERY HOUR . RETURNING EQUIPMENT IMMEDATELY

Re: NO ENOGNEER CAME OR CALLED FOLLOW UP CANCELATION JOKE OF A COMPANY

Daniel0210 — Thu, 29 Jan 2026 13:26:04 GMT

@Jude38 wrote:

I WISH TO CANCEL MY SKY HUB INSTALLATION 29/1/26 ORDERED ON THE 8TH JANUARY 2026 .

@Jude38
You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to help other customers.

You will need to contact Sky to cancel the order. They will arrange packaging and labels to help you post back loaned equipment. Keep the proof of posting indefinitely.

Obviously If the planned work is scheduled for today the engineer may still attend. Cancelling at such a late stage may mean you are charged the normal £25 late cancellation fee.

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NO ENOGNEER CAME OR CALLED FOLLOW UP CANCELATION JOKE OF A COMPANY

Re: NO ENOGNEER CAME OR CALLED FOLLOW UP CANCELATION JOKE OF A COMPANY