https://helpforum.sky.com/t5/Broadband/Samsung-phone-saying-connected-without-Internet/m-p/5200509#M549223 I have just had sky broadband installed. All other devices have managed to connect wintout any issues however when I connect my Samsung phone it says connected without Internet. I have tried all the troubleshooting I could find online along with the troubleshooting from Sky specific. I am unsure how to proceed as it seems to just be this one device with the issue. Wed, 28 Jan 2026 19:02:06 GMT Emnew 2026-01-28T19:02:06Z https://helpforum.sky.com/t5/Broadband/Samsung-phone-saying-connected-without-Internet/m-p/5200509#M549223 I have just had sky broadband installed. All other devices have managed to connect wintout any issues however when I connect my Samsung phone it says connected without Internet. I have tried all the troubleshooting I could find online along with the troubleshooting from Sky specific. I am unsure how to proceed as it seems to just be this one device with the issue. Wed, 28 Jan 2026 19:02:06 GMT https://helpforum.sky.com/t5/Broadband/Samsung-phone-saying-connected-without-Internet/m-p/5200509#M549223 Emnew 2026-01-28T19:02:06Z https://helpforum.sky.com/t5/Broadband/Samsung-phone-saying-connected-without-Internet/m-p/5200534#M549231 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4602741">@Emnew</a>&nbsp;What samsung mobile model to which sky hub for the connection?</P> Wed, 28 Jan 2026 19:35:29 GMT https://helpforum.sky.com/t5/Broadband/Samsung-phone-saying-connected-without-Internet/m-p/5200534#M549231 JimM1 2026-01-28T19:35:29Z