https://helpforum.sky.com/t5/Broadband/Struggling-with-wifi-connection/m-p/5200440#M549203 <P>Recently had Sky fitted with 500gig deal.</P><P>Have to restart all family mobiles and tablets daily as the WiFi speed shows no more than 10gig. Hub is visible and literally ten feet away from when I surf the net.</P><P>Sky shield disabled but still have the same issue...Any ideas..(all devices are android)</P> Wed, 28 Jan 2026 17:15:02 GMT Steve685 2026-01-28T17:15:02Z https://helpforum.sky.com/t5/Broadband/Struggling-with-wifi-connection/m-p/5200440#M549203 <P>Recently had Sky fitted with 500gig deal.</P><P>Have to restart all family mobiles and tablets daily as the WiFi speed shows no more than 10gig. Hub is visible and literally ten feet away from when I surf the net.</P><P>Sky shield disabled but still have the same issue...Any ideas..(all devices are android)</P> Wed, 28 Jan 2026 17:15:02 GMT https://helpforum.sky.com/t5/Broadband/Struggling-with-wifi-connection/m-p/5200440#M549203 Steve685 2026-01-28T17:15:02Z https://helpforum.sky.com/t5/Broadband/Struggling-with-wifi-connection/m-p/5200485#M549213 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4602614">@Steve685</a>&nbsp;Not easy to workout for you, sky does not have a 500gig deal, and as yet they do not have anything above 5Gb/s and even that is a struggle for those who may have bought it! Have a look at your service checker there may be at least some history there, take a look at my sample so you know what to look for bassed of the FF500 sky service think post 4!</P><P>&nbsp;</P><P>Service Checker bars<BR /><A href="https://helpforum.sky.com/t5/Broadband/Broadband-speeds-reported-versus-actual/td-p/5171393" target="_blank">https://helpforum.sky.com/t5/Broadband/Broadband-speeds-reported-versus-actual/td-p/5171393</A></P><P>&nbsp;</P><P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P><P>&nbsp;</P> Wed, 28 Jan 2026 18:26:40 GMT https://helpforum.sky.com/t5/Broadband/Struggling-with-wifi-connection/m-p/5200485#M549213 JimM1 2026-01-28T18:26:40Z