https://helpforum.sky.com/t5/Broadband/WiFi-connected-No-Internet/m-p/5200150#M549145 We have just had a technician out to fix our WiFi issues. He's moved the wiring and router into the lounge as there was an issue with it's previous placement. However since he has left our devices are showing as connected to the WiFi, but without Internet Wed, 28 Jan 2026 11:04:44 GMT Sharon-63 2026-01-28T11:04:44Z https://helpforum.sky.com/t5/Broadband/WiFi-connected-No-Internet/m-p/5200150#M549145 We have just had a technician out to fix our WiFi issues. He's moved the wiring and router into the lounge as there was an issue with it's previous placement. However since he has left our devices are showing as connected to the WiFi, but without Internet Wed, 28 Jan 2026 11:04:44 GMT https://helpforum.sky.com/t5/Broadband/WiFi-connected-No-Internet/m-p/5200150#M549145 Sharon-63 2026-01-28T11:04:44Z https://helpforum.sky.com/t5/Broadband/WiFi-connected-No-Internet/m-p/5200186#M549148 <P>&nbsp;Looks like your move has the sky hub not connected to the source now with the hub and wiring change!</P><P>&nbsp;</P><P>Did the Engineer not check it before he departed or you checked any off your devices were working?</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Wed, 28 Jan 2026 11:24:20 GMT https://helpforum.sky.com/t5/Broadband/WiFi-connected-No-Internet/m-p/5200186#M549148 JimM1 2026-01-28T11:24:20Z