topic Re: Wifi in Broadband https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5199554#M549017 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3196309">@Florida17</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them so they can look into this for you.</P> Tue, 27 Jan 2026 16:13:45 GMT caesarome 2026-01-27T16:13:45Z Wifi https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5199523#M549004 <P>When using internet i keep getting thrown off&nbsp;</P> Tue, 27 Jan 2026 15:20:04 GMT https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5199523#M549004 Florida17 2026-01-27T15:20:04Z Re: Wifi https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5199554#M549017 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3196309">@Florida17</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them so they can look into this for you.</P> Tue, 27 Jan 2026 16:13:45 GMT https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5199554#M549017 caesarome 2026-01-27T16:13:45Z