topic Re: Int in Broadband

Int

Kayleigh+Price — Sat, 14 Dec 2024 11:26:30 GMT

Internet keeps cutting out

Re: Int

Tom-W19 — Sun, 15 Dec 2024 09:05:11 GMT

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Int

Sanjeevbaurai — Tue, 04 Mar 2025 10:52:49 GMT

Internet is not stable since morning

Re: Int

Chrisee — Tue, 04 Mar 2025 11:55:48 GMT

@Sanjeevbaurai run the service checker in the My Sky app to check if there is a known issue affecting your line. If there isnt and the issue continues gove Sky a call.

Re: Int

Suse1 — Tue, 27 Jan 2026 09:44:24 GMT

My internet keeps cutting out . Engineer been out but still waiting for answers , how do I contact Sky to get more help

Re: Int

Daniel0210 — Tue, 27 Jan 2026 09:46:23 GMT

@Suse1 wrote:

My internet keeps cutting out . Engineer been out but still waiting for answers , how do I contact Sky to get more help

@Suse1

The same way you reported the issue originally. Presumably it was an Openreach engineer that came out so what did they say?

Re: Int

Suse1 — Tue, 27 Jan 2026 09:49:05 GMT

They said they would report back to Sky and we should hear back but we haven't. He said to phone Sky but every number I've phoned just ends up being cut off. I've asked for another engineer to come which was over a week ago and still not heard anything

Re: Int

Daniel0210 — Tue, 27 Jan 2026 09:50:29 GMT

@Suse1

The quickest way is by dialling 150 free from your Sky Talk landline.