https://helpforum.sky.com/t5/Broadband/Router/m-p/5198989#M548822 My router is not connecting to my Box and the orange light is flashing but not going to green checked all connections turned box off and back on a few times this has gone on for two days now Mon, 26 Jan 2026 20:23:59 GMT Vicscott 2026-01-26T20:23:59Z https://helpforum.sky.com/t5/Broadband/Router/m-p/5198989#M548822 My router is not connecting to my Box and the orange light is flashing but not going to green checked all connections turned box off and back on a few times this has gone on for two days now Mon, 26 Jan 2026 20:23:59 GMT https://helpforum.sky.com/t5/Broadband/Router/m-p/5198989#M548822 Vicscott 2026-01-26T20:23:59Z https://helpforum.sky.com/t5/Broadband/Router/m-p/5199069#M548854 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4600983">@Vicscott</a>&nbsp;See this help link!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank" rel="noopener">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P><P>Also below</P><P>&nbsp;</P><P>If you haven’t done it already use the below link to check to see if there are any<EM><STRONG> broadband problems or outages nearby if enough time has passed for a fault condition to be displayed by the software test!</STRONG> </EM>This should determine if there's an identified fault affecting multiple households.<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> Mon, 26 Jan 2026 21:58:02 GMT https://helpforum.sky.com/t5/Broadband/Router/m-p/5199069#M548854 JimM1 2026-01-26T21:58:02Z