topic New wifi in Broadband

New wifi

Clare78 — Mon, 26 Jan 2026 19:46:19 GMT

Hi, we've set up our new hub but the WiFi isn't very strong in the house. It's not supporting the tv in the back room which the old one always did and we've got an extender and that's not picking the WiFi signal and it's not moved!

Re: New wifi

caesarome — Mon, 26 Jan 2026 19:51:18 GMT

@Clare78

Try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices

If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

Select "No, I still need help" at the bottom on the above link.

Re: New wifi

GD1 — Mon, 26 Jan 2026 19:58:37 GMT

@Clare78 Your duplicate thread you created asking the same question has been removed as you've received a reply to this one.