https://helpforum.sky.com/t5/Broadband/Connecting-to-l/m-p/5198667#M548729 <P>I discussed with my IT support and they said it was my broadband connection. I am having to turn router on and off constantly&nbsp;</P> Mon, 26 Jan 2026 14:48:32 GMT Sarah611 2026-01-26T14:48:32Z https://helpforum.sky.com/t5/Broadband/Connecting-to-l/m-p/5198649#M548724 <P>Basically my connection to my emails is dropping out all the time when I should be working&nbsp;</P> Mon, 26 Jan 2026 14:23:07 GMT https://helpforum.sky.com/t5/Broadband/Connecting-to-l/m-p/5198649#M548724 Sarah611 2026-01-26T14:23:07Z https://helpforum.sky.com/t5/Broadband/Connecting-to-l/m-p/5198660#M548726 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4600622">@Sarah611</a>&nbsp;Are you associating that with a BB Broadband issue?</P> Mon, 26 Jan 2026 14:38:01 GMT https://helpforum.sky.com/t5/Broadband/Connecting-to-l/m-p/5198660#M548726 JimM1 2026-01-26T14:38:01Z https://helpforum.sky.com/t5/Broadband/Connecting-to-l/m-p/5198667#M548729 <P>I discussed with my IT support and they said it was my broadband connection. I am having to turn router on and off constantly&nbsp;</P> Mon, 26 Jan 2026 14:48:32 GMT https://helpforum.sky.com/t5/Broadband/Connecting-to-l/m-p/5198667#M548729 Sarah611 2026-01-26T14:48:32Z https://helpforum.sky.com/t5/Broadband/Connecting-to-l/m-p/5198671#M548730 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4600622">@Sarah611</a>&nbsp;Hopefully you are aware that the Forum is NOT sky Customer Service when you post as you have done, you have no information as to the what/why/when, have you tried calling sky dial 150 from your landline phone!</P> Mon, 26 Jan 2026 14:53:25 GMT https://helpforum.sky.com/t5/Broadband/Connecting-to-l/m-p/5198671#M548730 JimM1 2026-01-26T14:53:25Z https://helpforum.sky.com/t5/Broadband/Connecting-to-l/m-p/5198673#M548732 <P>I was directed to this forum by them. Not what I wanted believe you me. So &nbsp;I did not mean to be in the incorrect place. Being rude doesn't get you anywhere&nbsp;</P> Mon, 26 Jan 2026 14:58:37 GMT https://helpforum.sky.com/t5/Broadband/Connecting-to-l/m-p/5198673#M548732 Sarah611 2026-01-26T14:58:37Z https://helpforum.sky.com/t5/Broadband/Connecting-to-l/m-p/5198860#M548763 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4600622">@Sarah611</a>&nbsp;what are the lights on your hub showing before you reboot it? They help diagnose issues asxexplained here&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P>&nbsp;</P> <P>&nbsp;</P> Mon, 26 Jan 2026 17:47:46 GMT https://helpforum.sky.com/t5/Broadband/Connecting-to-l/m-p/5198860#M548763 Chrisee 2026-01-26T17:47:46Z