https://helpforum.sky.com/t5/Broadband/Network-problems/m-p/5198639#M548719 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4600590">@Susanlarkman1</a>&nbsp;Are you getting cut off using your landline calling to sky? If so you may need to try calling them another way, what do you see when you look at the sky hub lights! See the link below about that especially if your landline plugs into the back off the sky Hub!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P> Mon, 26 Jan 2026 14:12:10 GMT JimM1 2026-01-26T14:12:10Z https://helpforum.sky.com/t5/Broadband/Network-problems/m-p/4905463#M465609 <P>My sky mini keeps losing it network connection&nbsp;</P><P>main tv ok but both mins playing up <span class="lia-unicode-emoji" title=":dizzy_face:">😵</span>‍<span class="lia-unicode-emoji" title=":dizzy:">💫</span>and solution please <span class="lia-unicode-emoji" title=":folded_hands:">🙏🏻</span>&nbsp;</P> Sat, 08 Feb 2025 21:20:52 GMT https://helpforum.sky.com/t5/Broadband/Network-problems/m-p/4905463#M465609 ianpitson 2025-02-08T21:20:52Z https://helpforum.sky.com/t5/Broadband/Network-problems/m-p/4905480#M465613 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2220523">@ianpitson</a>&nbsp;</P> <P>&nbsp;</P> <P>Sky loans booster hardware to solve Mini box network issues.</P> Sat, 08 Feb 2025 21:53:05 GMT https://helpforum.sky.com/t5/Broadband/Network-problems/m-p/4905480#M465613 TimmyBGood 2025-02-08T21:53:05Z https://helpforum.sky.com/t5/Broadband/Network-problems/m-p/5198614#M548716 <P>Internet keeps stalling when watching tv. Also mobile, alexa and separate tv keep losing connection.&nbsp; I have spoken to someone but we keep getting cut off</P> Mon, 26 Jan 2026 13:51:51 GMT https://helpforum.sky.com/t5/Broadband/Network-problems/m-p/5198614#M548716 Susanlarkman1 2026-01-26T13:51:51Z https://helpforum.sky.com/t5/Broadband/Network-problems/m-p/5198639#M548719 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4600590">@Susanlarkman1</a>&nbsp;Are you getting cut off using your landline calling to sky? If so you may need to try calling them another way, what do you see when you look at the sky hub lights! See the link below about that especially if your landline plugs into the back off the sky Hub!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P> Mon, 26 Jan 2026 14:12:10 GMT https://helpforum.sky.com/t5/Broadband/Network-problems/m-p/5198639#M548719 JimM1 2026-01-26T14:12:10Z