topic Re: Sky Application issue in Broadband

Sky Application issue

Vishnu2 — Sat, 24 Jan 2026 20:59:39 GMT

Broadband box i received yesterday but im not able get login in the application and I dont know about my sky id number.

Please let me know if is it possible to resolve.

Many thanks

Re: Sky Application issue

JimM1 — Sat, 24 Jan 2026 21:31:56 GMT

@Vishnu2 Check your e-mails, everything would be sent to you!

Re: Sky Application issue

Vishnu2 — Sat, 24 Jan 2026 21:36:34 GMT

Just received delivery update, and automated mail which simply says thank you for choosing Sky.

28th instalation engineer also going to visit but still im struggling to get update and 12 digit costumer number.

Re: Sky Application issue

JimM1 — Sat, 24 Jan 2026 21:44:55 GMT

@Vishnu2 And that is the date you get the account number on Installation system is activated and your hub is seen to be online and connected not because you got the Hub now!

E-mail with this heading on your 28th if it happens to look out for ""Your first Sky bill - everything you need to know""

Re: Sky Application issue

Vishnu2 — Wed, 28 Jan 2026 10:14:31 GMT

Yes today instalation going on and lets see im next 1-2 hr

Thank you for guidance 🙏 ☺️