https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5197489#M548457 Help I have no Internet whatsoever Sat, 24 Jan 2026 21:32:28 GMT Pamela12 2026-01-24T21:32:28Z https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5197489#M548457 Help I have no Internet whatsoever Sat, 24 Jan 2026 21:32:28 GMT https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5197489#M548457 Pamela12 2026-01-24T21:32:28Z https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5197502#M548463 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4286486">@Pamela12</a>&nbsp;And what do you see from the links below?</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P><P>Then later this one.....</P><P>&nbsp;</P><P>If you haven’t done it already use the below link to check to see if there are any <EM><STRONG>broadband problems or outages nearby if enough time has passed for a fault condition to be displayed by the software test!</STRONG></EM> This should determine if there's an identified fault affecting multiple households.<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> Sat, 24 Jan 2026 21:52:32 GMT https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5197502#M548463 JimM1 2026-01-24T21:52:32Z