topic Urgent in Broadband

Urgent

Jackhowell98 — Sat, 24 Jan 2026 20:41:27 GMT

Router not turning on! Call me urgent please

Re: Urgent

Daniel0210 — Sat, 24 Jan 2026 20:44:57 GMT

@Jackhowell98
You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to help other customers.

Sky won't / can't contact you based on your post. Your Community log in name isn't linked to any Sky accounts you may have, so no one knows who you are anyway.

Are there any lights at all?

Re: Urgent

GD1 — Sat, 24 Jan 2026 20:57:19 GMT

@Jackhowell98 In case you're not aware, this is is a customer helps customer community, posting urgent & call me are 2 things that won't & can't happen.

No one from Sky would have a clue who you are from your community login.

You need to call Sky.