https://helpforum.sky.com/t5/Broadband/Rooter-problems/m-p/5196910#M548278 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4592547">@Kelly285</a>&nbsp;What do you see when you look at the sky Hub, linked below explains it!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also <EM><STRONG>Full Fibre then the lights on the OR/CF ONT</STRONG></EM> also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P> Fri, 23 Jan 2026 20:21:24 GMT JimM1 2026-01-23T20:21:24Z https://helpforum.sky.com/t5/Broadband/Rooter-problems/m-p/5196904#M548276 <P>Hi my rooter for some reason is not working it's saying in my sky that there is no internet connection we've done the tests and it's all saying it's fine !?</P> Fri, 23 Jan 2026 20:10:07 GMT https://helpforum.sky.com/t5/Broadband/Rooter-problems/m-p/5196904#M548276 Kelly285 2026-01-23T20:10:07Z https://helpforum.sky.com/t5/Broadband/Rooter-problems/m-p/5196910#M548278 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4592547">@Kelly285</a>&nbsp;What do you see when you look at the sky Hub, linked below explains it!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also <EM><STRONG>Full Fibre then the lights on the OR/CF ONT</STRONG></EM> also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P> Fri, 23 Jan 2026 20:21:24 GMT https://helpforum.sky.com/t5/Broadband/Rooter-problems/m-p/5196910#M548278 JimM1 2026-01-23T20:21:24Z