https://helpforum.sky.com/t5/Broadband/Fibre-installation/m-p/5196839#M548261 <P><SPAN>The fibre cable to our house has not been buried, it is just laying on top of the lawn, it has not been installed properly by the Sky contractors, who would I contact to get this problem solved?</SPAN></P> Fri, 23 Jan 2026 18:02:50 GMT Deb1081 2026-01-23T18:02:50Z https://helpforum.sky.com/t5/Broadband/Fibre-installation/m-p/5196839#M548261 <P><SPAN>The fibre cable to our house has not been buried, it is just laying on top of the lawn, it has not been installed properly by the Sky contractors, who would I contact to get this problem solved?</SPAN></P> Fri, 23 Jan 2026 18:02:50 GMT https://helpforum.sky.com/t5/Broadband/Fibre-installation/m-p/5196839#M548261 Deb1081 2026-01-23T18:02:50Z https://helpforum.sky.com/t5/Broadband/Fibre-installation/m-p/5196842#M548262 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4587320">@Deb1081</a>&nbsp;</P> <P>Initially you'll need to contact Sky. Perhaps take some photos should Sky ask for them &nbsp;in order to forward them to City Fibre / Openreach.&nbsp;</P> Fri, 23 Jan 2026 18:12:14 GMT https://helpforum.sky.com/t5/Broadband/Fibre-installation/m-p/5196842#M548262 Daniel0210 2026-01-23T18:12:14Z