https://helpforum.sky.com/t5/Broadband/Sky-Broadband-keeps-dropping-connection/m-p/5196739#M548242 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4598416">@Talbot</a>&nbsp;When it does what do you see linked below for you to look at!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Fri, 23 Jan 2026 15:08:42 GMT JimM1 2026-01-23T15:08:42Z https://helpforum.sky.com/t5/Broadband/Sky-Broadband-keeps-dropping-connection/m-p/5196737#M548240 <P>For the last 2 days our sky broadband connection keeps dropping on a regular basis. When I use the service tracker it says everything is fine?&nbsp; We have turned the router off and on again but it is still happening.</P> Fri, 23 Jan 2026 15:06:05 GMT https://helpforum.sky.com/t5/Broadband/Sky-Broadband-keeps-dropping-connection/m-p/5196737#M548240 Talbot 2026-01-23T15:06:05Z https://helpforum.sky.com/t5/Broadband/Sky-Broadband-keeps-dropping-connection/m-p/5196739#M548242 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4598416">@Talbot</a>&nbsp;When it does what do you see linked below for you to look at!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Fri, 23 Jan 2026 15:08:42 GMT https://helpforum.sky.com/t5/Broadband/Sky-Broadband-keeps-dropping-connection/m-p/5196739#M548242 JimM1 2026-01-23T15:08:42Z