https://helpforum.sky.com/t5/Broadband/Assist-please/m-p/5196588#M548198 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4598170">@Ciaran__</a>&nbsp;move closer to the hub and it should reconnect. If it doesn't tell the laptop to forget the Sky connection then reboot it and add the connection again which should clear the issue.</P> Fri, 23 Jan 2026 11:41:03 GMT Chrisee 2026-01-23T11:41:03Z https://helpforum.sky.com/t5/Broadband/Assist-please/m-p/5196553#M548186 My laptop has fallen off my router and won't view it. Fri, 23 Jan 2026 10:27:41 GMT https://helpforum.sky.com/t5/Broadband/Assist-please/m-p/5196553#M548186 Ciaran__ 2026-01-23T10:27:41Z https://helpforum.sky.com/t5/Broadband/Assist-please/m-p/5196588#M548198 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4598170">@Ciaran__</a>&nbsp;move closer to the hub and it should reconnect. If it doesn't tell the laptop to forget the Sky connection then reboot it and add the connection again which should clear the issue.</P> Fri, 23 Jan 2026 11:41:03 GMT https://helpforum.sky.com/t5/Broadband/Assist-please/m-p/5196588#M548198 Chrisee 2026-01-23T11:41:03Z