topic Password in Broadband

Password

Krlly1 — Thu, 22 Jan 2026 21:58:09 GMT

Am I able to change my broadband password to make it easier to remember

Re: Password

TimmyBGood — Thu, 22 Jan 2026 22:27:58 GMT

@Krlly1

https://www.sky.com/help/articles/find-and-change-your-wireless-password

Re: Password

caesarome — Thu, 22 Jan 2026 22:29:50 GMT

@Krlly1

You can but the idea is to not make it to obvious so someone else nearby can guess what it is as well and then connect to your network:

https://www.sky.com/help/articles/find-and-change-your-wireless-password

Re: Password

Nic29 — Wed, 28 Jan 2026 09:57:27 GMT

They are refusing to do this!! I have no way of accessing my account. It's fuvkinh nuts. My only option is to cancel direct debit and go elsewhere, my internet is down and I can't fix the problem without my password. I can't remember it. [Removed] Spoke to 5 different people today from various parts of the world none of them have a clue. I don't think I've ever been treated this badly by any service.

Moderator notes: Removed foul language

Re: Password

JimM1 — Wed, 28 Jan 2026 11:01:05 GMT

@Nic29 Would advise you not to go the DD cancel route it will lead you into a whole world of hurt that you dont want to be in, apart from your BB not working problem,,,,, When you speak to sky get your information all up front for them, call them from your home landline and getting through security is NOT easy, as you could be superman from the planet whatever on the end off a phone, if you happen to have any old sky e-mail's you might be able to find some info, you may not have downloaded any bill's but iff you have then at least you can quote you account number! I did send you the link and it had a phone number to call!

That's on your other post if you need to look!