topic Re: Not good so far in Broadband

Not good so far

stevemof161 — Thu, 22 Jan 2026 18:16:24 GMT

Just moved back and the speeds I'm getting are shocking. Guaranteed 600 mbps getting 260. Any starting ideas or obvious changes?

Re: Not good so far

JimM1 — Thu, 22 Jan 2026 18:39:37 GMT

@stevemof161 Not from a post like that with virtualy no input from your side off the coin!

Re: Not good so far

stevemof161 — Thu, 22 Jan 2026 18:56:55 GMT

what additional information you would need to help?

max hub

900mps package

standard settings as they come out of the box

Re: Not good so far

JimM1 — Thu, 22 Jan 2026 19:04:16 GMT

@stevemof161 Is your multiroom still involved or doing any hotspot etc with it, no pods involved and wireless or wired existing to the Max hub! Can your testing device do 900Mb/s speeds?

Sky Max change settings link.
https://www.sky.com/help/articles/change-wifi-max-hub-settings-a

https://www.sky.com/help/articles/broadband-speeds-explained

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices

Re: Not good so far

stevemof161 — Thu, 22 Jan 2026 19:26:28 GMT

All seems fine and multiroom isnt connected at moment - not linked wifi up

Re: Not good so far

stevemof161 — Thu, 22 Jan 2026 19:27:57 GMT

By fine i mean the connections etc. Using Fast okala speedtest and getting now less than 200!!

Re: Not good so far

JimM1 — Thu, 22 Jan 2026 19:51:40 GMT

@stevemof161 Ookla just now wireless wifi connected to my Asus AP, 5 year old laptop on the sky FF500 connection. Laptop syncs at 1733/1733Mb/s but the pipe is only 500Mb/s for me, internal pushes around the 1200Mb/s mark! Site shown is the one i always use, let me know what you are selecting and i will speed test to it for you!

https://www.speedtest.net/my-result/d/948a83c5-09eb-4f61-b3c9-40960dfffc6f

Re: Not good so far

JimM1 — Thu, 22 Jan 2026 19:56:32 GMT

@stevemof161 Can you Ethernet connect to the sky Max hub and speed test with that method if you have a device that can connect!

Wireless wifi unless you turn everything off, or know that your devices are all good, or allow the fudge factor for them, mine is up to the 40Mb/s as Fudge depending on what the daughter is doing streaming wise and if a 4K HD movie etc, or worst case PS5 Game downloading!

Re: Not good so far

stevemof161 — Fri, 23 Jan 2026 10:33:40 GMT

Well apparently my Hub that SKY sent me cannot cope with the package I have bought...so they want me to pay an extra £10 a month. So looks like they either send it free or I cancel!!

Re: Not good so far

JimM1 — Fri, 23 Jan 2026 11:58:33 GMT

@stevemof161 The sky Max hub is good to the FF900 package so surprised, you must be having a distance issue speed test to far away from the hub! Looks like the addon for Pods with the extra £10 month. Guess you will be leaving sky!

Re: Not good so far

stevemof161 — Mon, 26 Jan 2026 09:57:07 GMT

To be fair, the issues are no more than 10ft away from the hub. Never had an issue getting the recommended speeds from any other provider in this house!

Re: Not good so far

JimM1 — Mon, 26 Jan 2026 10:32:28 GMT

@stevemof161 You would possibly have been better with the older sky Broadband Hub rather than the sky Max that you have, you could try the wireless securities down to WPA2-PSK and see if it helps you out for signal control! Post 4 has the link for you to look at!

Re: Not good so far

stevemof161 — Mon, 26 Jan 2026 10:43:07 GMT

Thanks Jim I'll take a look