https://helpforum.sky.com/t5/Broadband/Broadband-connection/m-p/5195892#M547953 Hi, I want report that every day my broadband connection is off especially in the night. Please help solve this for me. My other issue is that my booster is not conected to my devices . My house has two floors. Thu, 22 Jan 2026 12:30:58 GMT Bakary 2026-01-22T12:30:58Z https://helpforum.sky.com/t5/Broadband/Broadband-connection/m-p/5195892#M547953 Hi, I want report that every day my broadband connection is off especially in the night. Please help solve this for me. My other issue is that my booster is not conected to my devices . My house has two floors. Thu, 22 Jan 2026 12:30:58 GMT https://helpforum.sky.com/t5/Broadband/Broadband-connection/m-p/5195892#M547953 Bakary 2026-01-22T12:30:58Z https://helpforum.sky.com/t5/Broadband/Broadband-connection/m-p/5195897#M547954 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3245889">@Bakary</a>&nbsp;Here is the test for you to run below, the booster one you have not supplied any info so that is also linked below few helps for you!</P><P>&nbsp;</P><P>This is for the nightime if you get caught in that then there is nothing that can be done!</P><P><A href="https://helpforum.sky.com/t5/Broadband/Important-Information-Scheduled-Broadband-Maintenance/td-p/5151847" target="_blank">Important Information: Scheduled Broadband Mainten... | Sky Community</A></P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P><P>And about boosters</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with" target="_blank">https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with</A></P><P>&nbsp;</P><P>If this does not work for you, call sky by dialing 150 on your landline phone!</P> Thu, 22 Jan 2026 12:36:57 GMT https://helpforum.sky.com/t5/Broadband/Broadband-connection/m-p/5195897#M547954 JimM1 2026-01-22T12:36:57Z