https://helpforum.sky.com/t5/Broadband/New-customer-postcode-not-recognised/m-p/5195872#M547947 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4597402">@DD2091</a>&nbsp;</P> <P>You will have to contact Sky about this, perhaps via one of the social media links at the bottom of the page if you are unable to call for help.</P> <P>&nbsp;</P> Thu, 22 Jan 2026 12:12:35 GMT caesarome 2026-01-22T12:12:35Z https://helpforum.sky.com/t5/Broadband/New-customer-postcode-not-recognised/m-p/5195853#M547944 <P>I'm trying to log in online and on the app to track my order, but I keep getting the page where it asks for my postcode and when I enter my postcode I get an error message. I've entered it all in CAPS, with/without spaces as per other discussions but keep having the same issues. Can anyone help?&nbsp;</P> Thu, 22 Jan 2026 11:47:56 GMT https://helpforum.sky.com/t5/Broadband/New-customer-postcode-not-recognised/m-p/5195853#M547944 DD2091 2026-01-22T11:47:56Z https://helpforum.sky.com/t5/Broadband/New-customer-postcode-not-recognised/m-p/5195872#M547947 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4597402">@DD2091</a>&nbsp;</P> <P>You will have to contact Sky about this, perhaps via one of the social media links at the bottom of the page if you are unable to call for help.</P> <P>&nbsp;</P> Thu, 22 Jan 2026 12:12:35 GMT https://helpforum.sky.com/t5/Broadband/New-customer-postcode-not-recognised/m-p/5195872#M547947 caesarome 2026-01-22T12:12:35Z