topic Re: Wifi in Broadband https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5194170#M547489 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4595320">@Laineymc</a>&nbsp;</P> <P>You are talking to just other customers on here and not Sky support so try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them so they can look into this for you.</P> Mon, 19 Jan 2026 19:28:59 GMT caesarome 2026-01-19T19:28:59Z Wifi https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5194153#M547487 <P>Wifi keeps going off then on saying there's no problem in area but there clearly is how can you fix this&nbsp;</P> Mon, 19 Jan 2026 19:00:53 GMT https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5194153#M547487 Laineymc 2026-01-19T19:00:53Z Re: Wifi https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5194170#M547489 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4595320">@Laineymc</a>&nbsp;</P> <P>You are talking to just other customers on here and not Sky support so try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them so they can look into this for you.</P> Mon, 19 Jan 2026 19:28:59 GMT https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5194170#M547489 caesarome 2026-01-19T19:28:59Z