https://helpforum.sky.com/t5/Broadband/Installing-before-sky-engineer-visit/m-p/5193793#M547384 <P>The previous owners of the house had sky fibre before we moved in so I assumed plugging our current WiFi modem &nbsp;into the same sockets would work?&nbsp;</P> Mon, 19 Jan 2026 10:06:41 GMT Emma9871 2026-01-19T10:06:41Z https://helpforum.sky.com/t5/Broadband/Installing-before-sky-engineer-visit/m-p/5193781#M547379 <P>Moving house but between cutting our broadband off in our current house to our new house their is a week before the sky engineer can come out to install. Will it still work if we just plug it in the same way in the new house on the switch over day before the engineer visit?&nbsp;</P> Mon, 19 Jan 2026 09:58:41 GMT https://helpforum.sky.com/t5/Broadband/Installing-before-sky-engineer-visit/m-p/5193781#M547379 Emma9871 2026-01-19T09:58:41Z https://helpforum.sky.com/t5/Broadband/Installing-before-sky-engineer-visit/m-p/5193786#M547380 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4594802">@Emma9871</a>&nbsp;wrote:<BR /> <P>Moving house but between cutting our broadband off in our current house to our new house their is a week before the sky engineer can come out to install. Will it still work if we just plug it in the same way in the new house on the switch over day before the engineer visit?&nbsp;</P> <HR /></BLOCKQUOTE> <P>No, your broadband service does not foillow you around the network, which is why you need an enginer to switch the service over to your new address.</P> Mon, 19 Jan 2026 10:02:23 GMT https://helpforum.sky.com/t5/Broadband/Installing-before-sky-engineer-visit/m-p/5193786#M547380 GD1 2026-01-19T10:02:23Z https://helpforum.sky.com/t5/Broadband/Installing-before-sky-engineer-visit/m-p/5193788#M547381 <P>For reference there is an open reach socket in the house already&nbsp;</P> Mon, 19 Jan 2026 10:02:35 GMT https://helpforum.sky.com/t5/Broadband/Installing-before-sky-engineer-visit/m-p/5193788#M547381 Emma9871 2026-01-19T10:02:35Z https://helpforum.sky.com/t5/Broadband/Installing-before-sky-engineer-visit/m-p/5193793#M547384 <P>The previous owners of the house had sky fibre before we moved in so I assumed plugging our current WiFi modem &nbsp;into the same sockets would work?&nbsp;</P> Mon, 19 Jan 2026 10:06:41 GMT https://helpforum.sky.com/t5/Broadband/Installing-before-sky-engineer-visit/m-p/5193793#M547384 Emma9871 2026-01-19T10:06:41Z https://helpforum.sky.com/t5/Broadband/Installing-before-sky-engineer-visit/m-p/5193807#M547387 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4594802">@Emma9871</a>&nbsp;</P><P>The previous owners broadband in your new property will be disabled when the previous owner leaves. It will be moved to their new property if they have one. The existing BT socket in your new property will not be live until the engineer re-connects your broadband account to that property.</P> Mon, 19 Jan 2026 10:19:05 GMT https://helpforum.sky.com/t5/Broadband/Installing-before-sky-engineer-visit/m-p/5193807#M547387 icesteelman 2026-01-19T10:19:05Z https://helpforum.sky.com/t5/Broadband/Installing-before-sky-engineer-visit/m-p/5193831#M547395 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4594802">@Emma9871</a>&nbsp;wrote:<BR /> <P>The previous owners of the house had sky fibre before we moved in so I assumed plugging our current WiFi modem &nbsp;into the same sockets would work?&nbsp;</P> <HR /></BLOCKQUOTE> <P>Perhaps worth noting that even if for some reason the previous connection is still live, your using it would be legally problematic.</P> Mon, 19 Jan 2026 10:44:05 GMT https://helpforum.sky.com/t5/Broadband/Installing-before-sky-engineer-visit/m-p/5193831#M547395 TimmyBGood 2026-01-19T10:44:05Z