https://helpforum.sky.com/t5/Broadband/Cannot-access-TV-apps/m-p/5193218#M547238 For 24hrswhen accessing TV apps and on our home page we have the message ' it looks like you do not have internet connection right now'. Our internet is fine, it has been checked several times, all green light on our WiFi box. Plugs turned on and off but we still can't access apps like BBC iPlayer, netflix etc Sun, 18 Jan 2026 10:43:49 GMT Becky_07 2026-01-18T10:43:49Z https://helpforum.sky.com/t5/Broadband/Cannot-access-TV-apps/m-p/5193218#M547238 For 24hrswhen accessing TV apps and on our home page we have the message ' it looks like you do not have internet connection right now'. Our internet is fine, it has been checked several times, all green light on our WiFi box. Plugs turned on and off but we still can't access apps like BBC iPlayer, netflix etc Sun, 18 Jan 2026 10:43:49 GMT https://helpforum.sky.com/t5/Broadband/Cannot-access-TV-apps/m-p/5193218#M547238 Becky_07 2026-01-18T10:43:49Z https://helpforum.sky.com/t5/Broadband/Cannot-access-TV-apps/m-p/5193240#M547241 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4594152">@Becky_07</a>&nbsp;It looks like your TV device may not have the connection to the Internet as everything else appears to be working fine from your posting!</P> Sun, 18 Jan 2026 11:31:02 GMT https://helpforum.sky.com/t5/Broadband/Cannot-access-TV-apps/m-p/5193240#M547241 JimM1 2026-01-18T11:31:02Z