topic Re: WiFi issues with mesh in Broadband

WiFi issues with mesh

Andy983 — Sat, 17 Jan 2026 17:19:05 GMT

I have full sky Q package with sky boost etc etc. FTTP was recently installed in my area so I moved from sky max to fibre 150. I also have 3 mini boxes, 2 of which are hardwired over Ethernet and 1 mesh. Over the last week my WiFi has been dropping out and if I go near any mini box my speed drops to 10-15mb max in some cases I can't even see the WiFi network let alone connect even though it will connect when next to the main hub. This is the same for all mini boxes regardless of connection type. Could there be an issue with the main hub?

Re: WiFi issues with mesh

TimmyBGood — Sat, 17 Jan 2026 17:28:53 GMT

@Andy983

Are you now using a white Max Hub? If so then the previous 'Q mesh' isn't there any more unless you've manually reactivated it.

Re: WiFi issues with mesh

Andy983 — Sat, 17 Jan 2026 17:30:03 GMT

I have the black hub

Re: WiFi issues with mesh

JimM1 — Sat, 17 Jan 2026 18:15:15 GMT

@Andy983 When you had the FF Full Fibre ONT installed, did your SR203 black Sky Broadband Hub move or if not that model before was it the sky Q Hub, linked below the models etc, If your hub did not move cannot see why you would be having wifi issues which your post is suggesting, the wireless wifi, are you using Hotspot on the main Q and any off the mini's to boost your wireless around the property?

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub