https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5192714#M547111 Red light on On new fibre box so no WiFi Only been installed on last Wednesday Need to speak to someone Sat, 17 Jan 2026 11:30:59 GMT Alanlivingstone 2026-01-17T11:30:59Z https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5192714#M547111 Red light on On new fibre box so no WiFi Only been installed on last Wednesday Need to speak to someone Sat, 17 Jan 2026 11:30:59 GMT https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5192714#M547111 Alanlivingstone 2026-01-17T11:30:59Z https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5192719#M547113 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4593498">@Alanlivingstone</a>&nbsp;Here is the first help from sky to try, have linked the whole document so you need to find the relevent part for you!</P><P>&nbsp;</P><P><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861" target="_blank">Can't connect to broadband and have a red light on your ONT</A></P><P>&nbsp;</P><P>No fix on it then you need to call sky, a Forum post is not going to do anything for you!</P> Sat, 17 Jan 2026 11:44:12 GMT https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5192719#M547113 JimM1 2026-01-17T11:44:12Z