https://helpforum.sky.com/t5/Broadband/Slow-bb/m-p/5192699#M547106 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4593456">@Danielhotbun</a>&nbsp;Can you explain what and how you are doing the speed test, also if that drop is associated with peak time that sky estimates!</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/broadband-speeds-explained" target="_blank">https://www.sky.com/help/articles/broadband-speeds-explained</A></P><P>&nbsp;</P> Sat, 17 Jan 2026 11:14:53 GMT JimM1 2026-01-17T11:14:53Z https://helpforum.sky.com/t5/Broadband/Slow-bb/m-p/5192685#M547101 Every day since I've had this package the speed drops down to 37 to 42 I thought it should be a guarantee 500 Sat, 17 Jan 2026 10:46:33 GMT https://helpforum.sky.com/t5/Broadband/Slow-bb/m-p/5192685#M547101 Danielhotbun 2026-01-17T10:46:33Z https://helpforum.sky.com/t5/Broadband/Slow-bb/m-p/5192699#M547106 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4593456">@Danielhotbun</a>&nbsp;Can you explain what and how you are doing the speed test, also if that drop is associated with peak time that sky estimates!</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/broadband-speeds-explained" target="_blank">https://www.sky.com/help/articles/broadband-speeds-explained</A></P><P>&nbsp;</P> Sat, 17 Jan 2026 11:14:53 GMT https://helpforum.sky.com/t5/Broadband/Slow-bb/m-p/5192699#M547106 JimM1 2026-01-17T11:14:53Z https://helpforum.sky.com/t5/Broadband/Slow-bb/m-p/5196973#M548292 So im supposed to 500 mbs its coming in at 160 to 210 i was told I would be granted 500 Fri, 23 Jan 2026 23:01:40 GMT https://helpforum.sky.com/t5/Broadband/Slow-bb/m-p/5196973#M548292 Danielhotbun 2026-01-23T23:01:40Z https://helpforum.sky.com/t5/Broadband/Slow-bb/m-p/5196974#M548293 It could be anytime it drops Fri, 23 Jan 2026 23:03:26 GMT https://helpforum.sky.com/t5/Broadband/Slow-bb/m-p/5196974#M548293 Danielhotbun 2026-01-23T23:03:26Z https://helpforum.sky.com/t5/Broadband/Slow-bb/m-p/5197027#M548309 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4593456">@Danielhotbun</a>&nbsp;Have a look at your service checker, then broadband and the &gt; to expand and see what your daily history is like!</P><P>&nbsp;</P><P>Service Checker bars sample of a mine on a FF500 post 4<BR /><A href="https://helpforum.sky.com/t5/Broadband/Broadband-speeds-reported-versus-actual/td-p/5171393" target="_blank" rel="noopener">https://helpforum.sky.com/t5/Broadband/Broadband-speeds-reported-versus-actual/td-p/5171393</A></P><P>&nbsp;</P><P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P><P>&nbsp;</P><P>&nbsp;</P> Sat, 24 Jan 2026 07:14:21 GMT https://helpforum.sky.com/t5/Broadband/Slow-bb/m-p/5197027#M548309 JimM1 2026-01-24T07:14:21Z