topic Re: Router Fault in Broadband https://helpforum.sky.com/t5/Broadband/Router-Fault/m-p/5192252#M546972 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4592870">@MartynH</a>&nbsp;Could be absolutely anything but here if you wish to check below!</P><P>&nbsp;</P><P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P><P>You can also run the test via the MySky app on a mobile data connection.</P><P>Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.</P><P>If you’re still having problems you may need to call Sky to report it. Dial 150 free from your Sky Talk landline (if it’s still working).</P><P>&nbsp;</P> Fri, 16 Jan 2026 14:11:48 GMT JimM1 2026-01-16T14:11:48Z Router Fault https://helpforum.sky.com/t5/Broadband/Router-Fault/m-p/5192247#M546968 <P>My Router keeps restarting, this is happening three or four times a day&nbsp;&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 16 Jan 2026 14:03:27 GMT https://helpforum.sky.com/t5/Broadband/Router-Fault/m-p/5192247#M546968 MartynH 2026-01-16T14:03:27Z Re: Router Fault https://helpforum.sky.com/t5/Broadband/Router-Fault/m-p/5192252#M546972 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4592870">@MartynH</a>&nbsp;Could be absolutely anything but here if you wish to check below!</P><P>&nbsp;</P><P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P><P>You can also run the test via the MySky app on a mobile data connection.</P><P>Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.</P><P>If you’re still having problems you may need to call Sky to report it. Dial 150 free from your Sky Talk landline (if it’s still working).</P><P>&nbsp;</P> Fri, 16 Jan 2026 14:11:48 GMT https://helpforum.sky.com/t5/Broadband/Router-Fault/m-p/5192252#M546972 JimM1 2026-01-16T14:11:48Z