https://helpforum.sky.com/t5/Broadband/Interest-not-working/m-p/5192249#M546970 Internet fell off about an hour and 15 minutes ago but was saying connected without Internet. I unplugged it as directed a few times and also left it off for about half an hour. Now it is not connecting at all. Please help. Fri, 16 Jan 2026 14:01:08 GMT Ruth_17 2026-01-16T14:01:08Z https://helpforum.sky.com/t5/Broadband/Interest-not-working/m-p/5192249#M546970 Internet fell off about an hour and 15 minutes ago but was saying connected without Internet. I unplugged it as directed a few times and also left it off for about half an hour. Now it is not connecting at all. Please help. Fri, 16 Jan 2026 14:01:08 GMT https://helpforum.sky.com/t5/Broadband/Interest-not-working/m-p/5192249#M546970 Ruth_17 2026-01-16T14:01:08Z https://helpforum.sky.com/t5/Broadband/Interest-not-working/m-p/5192255#M546974 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4592882">@Ruth_17</a>&nbsp;Shortly do the check below!</P><P>&nbsp;</P><P>If you haven’t done it already use the below link to check to see if there are any <EM><STRONG>broadband problems or outages nearby if enough time has passed for a fault condition to be displayed by the software test!</STRONG></EM> This should determine if there's an identified fault affecting multiple households.<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> Fri, 16 Jan 2026 14:14:45 GMT https://helpforum.sky.com/t5/Broadband/Interest-not-working/m-p/5192255#M546974 JimM1 2026-01-16T14:14:45Z