https://helpforum.sky.com/t5/Broadband/Mini-box/m-p/5191816#M546725 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4592307">@Peggy17</a>&nbsp;Did you keep the same sky Broadband hub when you changed over the package type, the sky Q all relies on the connections between Hub / sky Q and the sky Mini... If you went sky Max with the white sky Hub changes will have to be made, also if your Black sky Hub moved a lot to a new position because off a FF Full Fibre then you may need extra boosting to make it all work!</P> Thu, 15 Jan 2026 21:36:23 GMT JimM1 2026-01-15T21:36:23Z https://helpforum.sky.com/t5/Broadband/Mini-box/m-p/5191801#M546719 <P>I have had a new fast broadband fitted today now my sky mini boxes upstairs are not connecting&nbsp;</P> Thu, 15 Jan 2026 20:52:44 GMT https://helpforum.sky.com/t5/Broadband/Mini-box/m-p/5191801#M546719 Peggy17 2026-01-15T20:52:44Z https://helpforum.sky.com/t5/Broadband/Mini-box/m-p/5191816#M546725 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4592307">@Peggy17</a>&nbsp;Did you keep the same sky Broadband hub when you changed over the package type, the sky Q all relies on the connections between Hub / sky Q and the sky Mini... If you went sky Max with the white sky Hub changes will have to be made, also if your Black sky Hub moved a lot to a new position because off a FF Full Fibre then you may need extra boosting to make it all work!</P> Thu, 15 Jan 2026 21:36:23 GMT https://helpforum.sky.com/t5/Broadband/Mini-box/m-p/5191816#M546725 JimM1 2026-01-15T21:36:23Z