https://helpforum.sky.com/t5/Broadband/Move-openreach-box-back-to-front-room-external-wall/m-p/5191469#M546655 <P>Recently pruchased my first home and the openreach box (ONT) is in the middle room (not on an external wall) with long cables tracking above the skirting board, over doors into the hallway and into the front room to where it would have originally been.&nbsp;</P><P>&nbsp;</P><P>I would like to move it back to the front room so i can get rid of the cables.&nbsp;</P><P>&nbsp;</P><P>Tried the chat function with sky and they said they would be in touch but got a text asking me to give more info by calling the generic sky number- couldn't get through to anyone.&nbsp;</P><P>&nbsp;</P><P>We don't mind paying for the service, just want to know how to book it!</P> Thu, 15 Jan 2026 14:08:17 GMT Housereno 2026-01-15T14:08:17Z https://helpforum.sky.com/t5/Broadband/Move-openreach-box-back-to-front-room-external-wall/m-p/5191469#M546655 <P>Recently pruchased my first home and the openreach box (ONT) is in the middle room (not on an external wall) with long cables tracking above the skirting board, over doors into the hallway and into the front room to where it would have originally been.&nbsp;</P><P>&nbsp;</P><P>I would like to move it back to the front room so i can get rid of the cables.&nbsp;</P><P>&nbsp;</P><P>Tried the chat function with sky and they said they would be in touch but got a text asking me to give more info by calling the generic sky number- couldn't get through to anyone.&nbsp;</P><P>&nbsp;</P><P>We don't mind paying for the service, just want to know how to book it!</P> Thu, 15 Jan 2026 14:08:17 GMT https://helpforum.sky.com/t5/Broadband/Move-openreach-box-back-to-front-room-external-wall/m-p/5191469#M546655 Housereno 2026-01-15T14:08:17Z https://helpforum.sky.com/t5/Broadband/Move-openreach-box-back-to-front-room-external-wall/m-p/5191569#M546673 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4589053">@Housereno</a>&nbsp;Call,Sky and talk to an agent as this should be possible assuming the external,connection box is reasonably near the location. Although Sky offer chat this tyoe of thing is better sorted out over the phone.</P> Thu, 15 Jan 2026 15:56:03 GMT https://helpforum.sky.com/t5/Broadband/Move-openreach-box-back-to-front-room-external-wall/m-p/5191569#M546673 Chrisee 2026-01-15T15:56:03Z