https://helpforum.sky.com/t5/Broadband/W/m-p/5191244#M546595 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4591648">@Mc1970</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them so they can look into this for you.</P> Thu, 15 Jan 2026 09:47:48 GMT caesarome 2026-01-15T09:47:48Z https://helpforum.sky.com/t5/Broadband/W/m-p/5191211#M546584 <P>We have been having Wi-Fi issues for three days now my daughter works from home so we need it resolved as soon as possible. the Internet keeps dropping out</P> Thu, 15 Jan 2026 08:46:08 GMT https://helpforum.sky.com/t5/Broadband/W/m-p/5191211#M546584 Mc1970 2026-01-15T08:46:08Z https://helpforum.sky.com/t5/Broadband/W/m-p/5191244#M546595 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4591648">@Mc1970</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them so they can look into this for you.</P> Thu, 15 Jan 2026 09:47:48 GMT https://helpforum.sky.com/t5/Broadband/W/m-p/5191244#M546595 caesarome 2026-01-15T09:47:48Z