topic Re: No broadband STILL in Broadband

No broadband STILL

Stout1977 — Wed, 14 Jan 2026 16:50:15 GMT

this is now day 5 of having no broadband. An openreach engineer was out yesterday and replaced the cable box. Im having to use my mobile hot-spot to work from home. This is a joke.

Re: No broadband STILL

Cassy+1 — Wed, 14 Jan 2026 16:53:37 GMT

Yea sky is so awful we have the same issue daily just thinking of switching to someone better than sky

Re: No broadband STILL

JimM1 — Wed, 14 Jan 2026 17:00:30 GMT

@Stout1977 What did the Engineer report to you or too sky?

Re: No broadband STILL

Daniel0210 — Wed, 14 Jan 2026 17:21:50 GMT

@Stout1977 wrote:
Im having to use my mobile hot-spot to work from home.

@Stout1977

Just remember Sky broadband being discussed here is a domestic service and whilst it's fine for those customers working from home to use it, they won’t receive additional or quicker support.

Re: No broadband STILL

Sharcuk — Wed, 14 Jan 2026 18:13:07 GMT

@Cassy+1 @Stout1977

If the problem is outside the property it would affect any ISP which uses the Openreach infrastructure, not just Sky.

Moving away from Sky will make no difference, unless you have access to Virgin Media or an Altnet who use their own infrastructure and are not relying on Openreach.