https://helpforum.sky.com/t5/Broadband/router-drops-t/m-p/5190726#M546438 <P>The router keeps&nbsp; dropping&nbsp; to green,but the sky tests say everything is OK.but it's&nbsp; not. We have no broadband&nbsp; at all.</P><P>&nbsp;</P> Wed, 14 Jan 2026 16:07:15 GMT Trevor284 2026-01-14T16:07:15Z https://helpforum.sky.com/t5/Broadband/router-drops-t/m-p/5190726#M546438 <P>The router keeps&nbsp; dropping&nbsp; to green,but the sky tests say everything is OK.but it's&nbsp; not. We have no broadband&nbsp; at all.</P><P>&nbsp;</P> Wed, 14 Jan 2026 16:07:15 GMT https://helpforum.sky.com/t5/Broadband/router-drops-t/m-p/5190726#M546438 Trevor284 2026-01-14T16:07:15Z https://helpforum.sky.com/t5/Broadband/router-drops-t/m-p/5190728#M546440 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4588570">@Trevor284</a>&nbsp;From the help below!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Wed, 14 Jan 2026 16:09:20 GMT https://helpforum.sky.com/t5/Broadband/router-drops-t/m-p/5190728#M546440 JimM1 2026-01-14T16:09:20Z