https://helpforum.sky.com/t5/Broadband/slow-internet/m-p/5190361#M546362 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4226913">@Helen22605</a>&nbsp;you need tto determine if thecslow down is due to the brosdbsnd speed Sky is providing to the hub or the speed of uour home WiFi. If the speeds in the Service Checker look to be correct for your line which sounds likely if it ireporting no issues then its likely to be the WiFi signal strength in your home which Sky cannor control.</P> <P>&nbsp;</P> <P>Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surfsce then the only answer is additional wifi sources.&nbsp;<BR /><BR />Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see&nbsp;<A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A>&nbsp;or buy your own wifi system and use that instead of the Sky hub's WiFi.</P> Wed, 14 Jan 2026 07:58:34 GMT Chrisee 2026-01-14T07:58:34Z https://helpforum.sky.com/t5/Broadband/slow-internet/m-p/5190336#M546350 <P><STRONG>even though the system tested as 'good' we have very slow internet and cannot run the tv or radio</STRONG></P> Wed, 14 Jan 2026 06:11:17 GMT https://helpforum.sky.com/t5/Broadband/slow-internet/m-p/5190336#M546350 Helen22605 2026-01-14T06:11:17Z https://helpforum.sky.com/t5/Broadband/slow-internet/m-p/5190361#M546362 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4226913">@Helen22605</a>&nbsp;you need tto determine if thecslow down is due to the brosdbsnd speed Sky is providing to the hub or the speed of uour home WiFi. If the speeds in the Service Checker look to be correct for your line which sounds likely if it ireporting no issues then its likely to be the WiFi signal strength in your home which Sky cannor control.</P> <P>&nbsp;</P> <P>Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surfsce then the only answer is additional wifi sources.&nbsp;<BR /><BR />Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see&nbsp;<A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A>&nbsp;or buy your own wifi system and use that instead of the Sky hub's WiFi.</P> Wed, 14 Jan 2026 07:58:34 GMT https://helpforum.sky.com/t5/Broadband/slow-internet/m-p/5190361#M546362 Chrisee 2026-01-14T07:58:34Z