topic Re: Need network t in Broadband

Need network t

Katecoin — Tue, 13 Jan 2026 21:34:41 GMT

New broadband user ff. need Network name as still old network showing. Despite reading a million times it's on the router it's not. Beginning to wonder if I should have changed from Plusnet. Also need Some number

Re: Need network t

JimM1 — Tue, 13 Jan 2026 21:41:37 GMT

@Katecoin The setup guide electronic version linked below!

https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have

Re: Need network t

Chrisee — Wed, 14 Jan 2026 08:05:51 GMT

@Katecoin if you have Sky Q boxes then you will still see the old network name ignore that you need the new one. If Sky have swapped a white Sky Max hub for a new one they will have applied a switch somthe network details matched the old hub simplifying the change over so it should be plug and play.