topic Re: Router restarts when making large downloads in Broadband

Router restarts when making large downloads

Ristle — Tue, 13 Jan 2026 16:20:42 GMT

I've been through 2 routers and they both have the same problem.

I start downloading a large game, usually through Steam or Game Pass.

The speed gets to 50MB/s or so.

The router turns itself off and I have to wait for it to restart.

This repeats every 5 - 10 minutes until I finally manage to get the download finished.

It feels like intentional design to dissuade people from using the service in this way at this point.

Are there any steps to stop it, or just have to put up with it?

Re: Router restarts when making large downloads

Chrisee — Tue, 13 Jan 2026 16:28:22 GMT

@Ristle the one thing it isn't is an intentional design decision the hubs should not reboot. Given it has affected two hubs implies it is either an issue in your home network, dodgy mains supply to the hub or a line issue. Of the three the last is unlikely given that line faults will cause issues at random times. You can check the mains supply yourself.

Network set up issues however are difficult to find. Do you have devices connected by both WiFi and ethernet?, Doyou have Sky Q boxes by any chance? If you describe your network particularly whetger you have any switches or boosters it maybe possible to troubleshoot.

Re: Router restarts when making large downloads

Ristle — Tue, 13 Jan 2026 16:33:05 GMT

Home power network should be fine, happened across 2 houses. This PC is plugged directly via ethernet into the router.

Re: Router restarts when making large downloads

Chrisee — Tue, 13 Jan 2026 17:48:17 GMT

@Ristle ok that is how the PC is connected what else is there on the network especially anything that could be trying to connect while downloading?

Re: Router restarts when making large downloads

Ristle — Wed, 14 Jan 2026 09:26:37 GMT

Phones and game consoles. Is it a known issue for these routers to restart if something connects to it while someone is downloading?

Re: Router restarts when making large downloads

Chrisee — Wed, 14 Jan 2026 09:58:46 GMT

@Ristle as I said in my first post nomit is not a known issue for routers to lose connection while downloading hencecwhy some other factor is in play.