topic Re: N in Broadband https://helpforum.sky.com/t5/Broadband/N/m-p/5189777#M546243 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4589839">@Donald21</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them so they can look into this for you.</P> Tue, 13 Jan 2026 10:34:42 GMT caesarome 2026-01-13T10:34:42Z N https://helpforum.sky.com/t5/Broadband/N/m-p/5189773#M546239 <P>No wifi connection page is on screen by you've run checks and say all is fine'n</P> Tue, 13 Jan 2026 10:29:54 GMT https://helpforum.sky.com/t5/Broadband/N/m-p/5189773#M546239 Donald21 2026-01-13T10:29:54Z Re: N https://helpforum.sky.com/t5/Broadband/N/m-p/5189775#M546241 <P>No wifi connection page on screen but all your checks say everything is fine&nbsp;</P><P>&nbsp;</P> Tue, 13 Jan 2026 10:33:45 GMT https://helpforum.sky.com/t5/Broadband/N/m-p/5189775#M546241 Donald21 2026-01-13T10:33:45Z Re: N https://helpforum.sky.com/t5/Broadband/N/m-p/5189777#M546243 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4589839">@Donald21</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them so they can look into this for you.</P> Tue, 13 Jan 2026 10:34:42 GMT https://helpforum.sky.com/t5/Broadband/N/m-p/5189777#M546243 caesarome 2026-01-13T10:34:42Z