https://helpforum.sky.com/t5/Broadband/Internet/m-p/5189313#M546110 Our children keep complianing the internet isnt on . It says our speed is 505 but we never had an issue with the virgin internet and that was only 350 Mon, 12 Jan 2026 17:30:48 GMT Kelly_100 2026-01-12T17:30:48Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/5189313#M546110 Our children keep complianing the internet isnt on . It says our speed is 505 but we never had an issue with the virgin internet and that was only 350 Mon, 12 Jan 2026 17:30:48 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5189313#M546110 Kelly_100 2026-01-12T17:30:48Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/5189319#M546114 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4560661">@Kelly_100</a>&nbsp;Coukd the issue being poor wifi in their rooms?&nbsp;Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surfsce then the only answer is additional wifi sources.&nbsp;<BR /><BR />Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see&nbsp;<A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A>&nbsp;or buy your own wifi system and use that instead of the Sky hub's WiFi.</P> Mon, 12 Jan 2026 17:35:11 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5189319#M546114 Chrisee 2026-01-12T17:35:11Z