https://helpforum.sky.com/t5/Broadband/Boradband-Speed-and-Strength/m-p/5189212#M546070 <P>I am a new customer and have recently opted into Sky Broadband. I am in a brand new home, with the sky box in the room directly below me and I still struggle with wifi strength for work. I opted for a more powerful Sky broadband&nbsp; package for this reason, but still have the issues. I have a modest sized house and garden, and having installed cameras in my garden, the wifi is not even strong enough to reach the device. I have tested my wifi and broadband strength on your webiste which is stating no issues - please can you advise on how to improve this because it is clearly impossible to speak to anyone over the phone. Thank you in advance. for your help.&nbsp;</P> Mon, 12 Jan 2026 15:45:18 GMT MatthewNorfolk 2026-01-12T15:45:18Z https://helpforum.sky.com/t5/Broadband/Boradband-Speed-and-Strength/m-p/5189212#M546070 <P>I am a new customer and have recently opted into Sky Broadband. I am in a brand new home, with the sky box in the room directly below me and I still struggle with wifi strength for work. I opted for a more powerful Sky broadband&nbsp; package for this reason, but still have the issues. I have a modest sized house and garden, and having installed cameras in my garden, the wifi is not even strong enough to reach the device. I have tested my wifi and broadband strength on your webiste which is stating no issues - please can you advise on how to improve this because it is clearly impossible to speak to anyone over the phone. Thank you in advance. for your help.&nbsp;</P> Mon, 12 Jan 2026 15:45:18 GMT https://helpforum.sky.com/t5/Broadband/Boradband-Speed-and-Strength/m-p/5189212#M546070 MatthewNorfolk 2026-01-12T15:45:18Z https://helpforum.sky.com/t5/Broadband/Boradband-Speed-and-Strength/m-p/5189218#M546073 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4589231">@MatthewNorfolk</a>&nbsp;If you have this then the info is below, but you still have to call sky to get, and the garden is not covered by sky in the least!</P><P>&nbsp;</P><P>getting sky max and how to get the pod's<BR /><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A><BR /><A href="https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee" target="_blank">https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee</A></P><P>&nbsp;</P> Mon, 12 Jan 2026 15:49:36 GMT https://helpforum.sky.com/t5/Broadband/Boradband-Speed-and-Strength/m-p/5189218#M546073 JimM1 2026-01-12T15:49:36Z