topic Internet problem in Broadband https://helpforum.sky.com/t5/Broadband/Internet-problem/m-p/5189041#M546024 Internet light not lit on router. Mon, 12 Jan 2026 12:47:17 GMT Serafina 2026-01-12T12:47:17Z Internet problem https://helpforum.sky.com/t5/Broadband/Internet-problem/m-p/5189041#M546024 Internet light not lit on router. Mon, 12 Jan 2026 12:47:17 GMT https://helpforum.sky.com/t5/Broadband/Internet-problem/m-p/5189041#M546024 Serafina 2026-01-12T12:47:17Z Re: Internet problem https://helpforum.sky.com/t5/Broadband/Internet-problem/m-p/5189078#M546033 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/916440">@Serafina</a>&nbsp;once the connection has been down for roughly an hour the online service checker should be ablectonwalk you through some checks before booking an engineer to check the line. Otherwise give Sky a call.</P> Mon, 12 Jan 2026 13:19:59 GMT https://helpforum.sky.com/t5/Broadband/Internet-problem/m-p/5189078#M546033 Chrisee 2026-01-12T13:19:59Z