https://helpforum.sky.com/t5/Broadband/Return-device/m-p/5188877#M545991 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4564473">@waihongchan</a>&nbsp;You need to call sky direct about this issue, the Forum is NOT sky Customer Service so nothing is going to be done about your issue at all!</P> Mon, 12 Jan 2026 10:03:37 GMT JimM1 2026-01-12T10:03:37Z https://helpforum.sky.com/t5/Broadband/Return-device/m-p/5188861#M545988 <P><SPAN>Hi ,You sent me a message saying that I have not returned the accessories and that I will be charged.</SPAN></P><P><SPAN>However, I already sent them back on November 19.</SPAN></P><P><SPAN>Please find the proof attached and follow this up.</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_5119.png"><img src="https://helpforum.sky.com/skins/images/510E3478C8F9F4DF37AB8784D3ACDB42/responsive_peak/images/image_rejected.gif" alt="IMG_5119.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_4937.jpeg"><img src="https://helpforum.sky.com/skins/images/510E3478C8F9F4DF37AB8784D3ACDB42/responsive_peak/images/image_rejected.gif" alt="IMG_4937.jpeg" /></span></P><P> </P> Mon, 12 Jan 2026 09:40:22 GMT https://helpforum.sky.com/t5/Broadband/Return-device/m-p/5188861#M545988 waihongchan 2026-01-12T09:40:22Z https://helpforum.sky.com/t5/Broadband/Return-device/m-p/5188877#M545991 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4564473">@waihongchan</a>&nbsp;You need to call sky direct about this issue, the Forum is NOT sky Customer Service so nothing is going to be done about your issue at all!</P> Mon, 12 Jan 2026 10:03:37 GMT https://helpforum.sky.com/t5/Broadband/Return-device/m-p/5188877#M545991 JimM1 2026-01-12T10:03:37Z