https://helpforum.sky.com/t5/Broadband/Conn/m-p/5188667#M545945 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4588531">@DidarMama</a>&nbsp;</P> <P>No.&nbsp;You haven’t contacted Sky by posting here. This is a <STRONG>customer <span class="lia-unicode-emoji" title=":play_button:">▶️</span> customer </STRONG>discussion forum where we try to help other customers.</P> <P>&nbsp;</P> <P><SPAN>See if this link assists at all</SPAN></P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A>&nbsp;</P> Sun, 11 Jan 2026 20:06:51 GMT Daniel0210 2026-01-11T20:06:51Z https://helpforum.sky.com/t5/Broadband/Conn/m-p/5188641#M545936 <P>hi there my Wi-Fi speed has dropped dramatically from 500 MB per second down to 18. Can you fix that for me?</P> Sun, 11 Jan 2026 19:40:20 GMT https://helpforum.sky.com/t5/Broadband/Conn/m-p/5188641#M545936 DidarMama 2026-01-11T19:40:20Z https://helpforum.sky.com/t5/Broadband/Conn/m-p/5188667#M545945 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4588531">@DidarMama</a>&nbsp;</P> <P>No.&nbsp;You haven’t contacted Sky by posting here. This is a <STRONG>customer <span class="lia-unicode-emoji" title=":play_button:">▶️</span> customer </STRONG>discussion forum where we try to help other customers.</P> <P>&nbsp;</P> <P><SPAN>See if this link assists at all</SPAN></P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A>&nbsp;</P> Sun, 11 Jan 2026 20:06:51 GMT https://helpforum.sky.com/t5/Broadband/Conn/m-p/5188667#M545945 Daniel0210 2026-01-11T20:06:51Z