https://helpforum.sky.com/t5/Broadband/Sky-max-hub/m-p/5185704#M545550 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4584235">@Michael_90</a>&nbsp;If you cannot get it to activate, then call sky dial 150 on your landline, but write down all the info on the bottom of your sky Max hub they can check against your account that it is all correct on there side!</P> Fri, 09 Jan 2026 20:16:49 GMT JimM1 2026-01-09T20:16:49Z https://helpforum.sky.com/t5/Broadband/Sky-max-hub/m-p/5185697#M545548 I've just received my sky max hub router today after upgrading, tried to activate in the my sky app and failing everytime. Can anyone help me please. Many thanks Fri, 09 Jan 2026 20:07:50 GMT https://helpforum.sky.com/t5/Broadband/Sky-max-hub/m-p/5185697#M545548 Michael_90 2026-01-09T20:07:50Z https://helpforum.sky.com/t5/Broadband/Sky-max-hub/m-p/5185704#M545550 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4584235">@Michael_90</a>&nbsp;If you cannot get it to activate, then call sky dial 150 on your landline, but write down all the info on the bottom of your sky Max hub they can check against your account that it is all correct on there side!</P> Fri, 09 Jan 2026 20:16:49 GMT https://helpforum.sky.com/t5/Broadband/Sky-max-hub/m-p/5185704#M545550 JimM1 2026-01-09T20:16:49Z