https://helpforum.sky.com/t5/Broadband/Intermittant-connection/m-p/5185013#M545373 I have been struggling with inyermittant internet connection for last cohple of weeks. Also at times even when hub back working with intrrnet connection it will not connect/sync to sky box so unable to stream tv programmes Thu, 08 Jan 2026 19:03:43 GMT Cowgirl 2026-01-08T19:03:43Z https://helpforum.sky.com/t5/Broadband/Intermittant-connection/m-p/5185013#M545373 I have been struggling with inyermittant internet connection for last cohple of weeks. Also at times even when hub back working with intrrnet connection it will not connect/sync to sky box so unable to stream tv programmes Thu, 08 Jan 2026 19:03:43 GMT https://helpforum.sky.com/t5/Broadband/Intermittant-connection/m-p/5185013#M545373 Cowgirl 2026-01-08T19:03:43Z https://helpforum.sky.com/t5/Broadband/Intermittant-connection/m-p/5185025#M545376 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4583318">@Cowgirl</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them so they can look into this for you.</P> Thu, 08 Jan 2026 19:27:49 GMT https://helpforum.sky.com/t5/Broadband/Intermittant-connection/m-p/5185025#M545376 caesarome 2026-01-08T19:27:49Z