https://helpforum.sky.com/t5/Broadband/N/m-p/5184960#M545367 <P>Hi. I have started a new broadband contract with yourselves. The engineer said I would need a new router. And I haven't been sent one. Can you send a new one out please?&nbsp;</P> Thu, 08 Jan 2026 17:30:21 GMT Hayley176 2026-01-08T17:30:21Z https://helpforum.sky.com/t5/Broadband/N/m-p/5184960#M545367 <P>Hi. I have started a new broadband contract with yourselves. The engineer said I would need a new router. And I haven't been sent one. Can you send a new one out please?&nbsp;</P> Thu, 08 Jan 2026 17:30:21 GMT https://helpforum.sky.com/t5/Broadband/N/m-p/5184960#M545367 Hayley176 2026-01-08T17:30:21Z https://helpforum.sky.com/t5/Broadband/N/m-p/5184975#M545368 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4583239">@Hayley176</a>&nbsp; I'm afraid you're not contacting Sky customer service, no one here knows who you are so nothing can be sent to you.</P> <P>&nbsp;</P> <P>Best to call Sky on 150 from your Talk Landline.</P> Thu, 08 Jan 2026 17:52:21 GMT https://helpforum.sky.com/t5/Broadband/N/m-p/5184975#M545368 GD1 2026-01-08T17:52:21Z